How TFIMEX collects, uses and protects personal data on tfimex.vn — in compliance with Decree 13/2023/ND-CP and the Law on Personal Data Protection 91/2025/QH15.
Last updated: October 2026
Data controller
TFIMEX Joint Stock Company (Công ty Cổ phần TFIMEX), Business Registration / Tax ID 0110694777. Registered office: No. 7, Alley 49 Le Duc Tho, Tu Liem Ward, Hanoi, Vietnam. Working office: Level 3, The Vista Building, 628C Vo Nguyen Giap, An Khanh Ward, Ho Chi Minh City. Contact: export@tfimex.vn · (+84) 949 052 456.
What we collect
Inquiry form: name, company, email, product of interest and your message.
Job applications: CV and the information you email us.
Technical data: anonymised analytics via Google Analytics 4 (device, pages viewed, approximate region).
Local preferences: language and cookie choices stored on your own device (localStorage) — never sent to us.
Why we process it
Responding to sourcing inquiries, quotations and pre-contract discussions.
Evaluating job applications.
Anonymous traffic statistics to improve the site.
We do not use your data for advertising or automated decision-making.
Legal basis
Your consent, expressed when you submit the form or email us; and processing necessary to take steps at your request before entering a contract (Art. 17, Decree 13/2023/ND-CP).
Storage & security
Inquiry data lives in our company email system; the website is hosted on servers in Vietnam. We keep inquiry emails for up to 24 months unless a transaction requires longer retention under accounting rules. Access is limited to staff handling export sales and recruitment.
Sharing & cross-border transfer
We do not sell or share personal data with marketers. Two service providers process limited data on our behalf: our email service (inquiries, applications) and Google Analytics (anonymised, processed on Google servers outside Vietnam — see s.7 for your opt-out choices via the cookie banner).
Your rights
You may request access, correction, deletion or withdrawal of consent for your personal data, and lodge complaints with the competent authority (Department of Cyber Security, Ministry of Public Security). Email export@tfimex.vn — we respond within 72 hours.
Changes
Any update to this policy is published on this page with a new effective date.
This site uses cookies to improve your experience.
